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End-User License Agreement

Cove Backup Billing Manager

Effective Date: March 3, 2026

1. Agreement

This End-User License Agreement ("Agreement") is a legal agreement between you and Third Helix Technology Inc. ("Company") for the use of the Cove Backup Billing Manager software application ("Application"). By using the Application, you agree to be bound by the terms of this Agreement.

2. License Grant

The Company grants you a limited, non-exclusive, non-transferable license to use the Application solely for the internal business operations of Third Helix Technology Inc. This Application is not intended for distribution to or use by the general public.

3. Restrictions

You may not:

  • Distribute, sublicense, or make the Application available to third parties outside of the Company

  • Modify, reverse engineer, decompile, or disassemble the Application except as permitted by applicable law

  • Use the Application for any purpose other than the Company's internal billing operations

  • Remove or alter any proprietary notices or labels on the Application

4. Third-Party Services

The Application integrates with third-party services including Intuit QuickBooks Online and N-Able Cove Backup. Your use of these services is subject to their respective terms of service and privacy policies. The Company is not responsible for the availability or functionality of third-party services.

5. Data Handling

The Application processes business data including customer names, billing amounts, and backup usage statistics. This data is used solely for generating invoices and is transmitted only to QuickBooks Online via their authorized API for the purpose of invoice creation. No data is sold, shared with, or disclosed to any other third parties.

6. Disclaimer of Warranties

The Application is provided "as is" without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and noninfringement. The Company does not warrant that the Application will be error-free or uninterrupted.

7. Limitation of Liability

In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Application, including but not limited to errors in invoice generation or data transmission.

8. Termination

This Agreement is effective until terminated. The Company may terminate this Agreement at any time. Upon termination, you must cease all use of the Application.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions.

10. Contact

For questions about this Agreement, contact:
Third Helix Technology Inc.
Email: support@thirdhelix.com

Privacy Policy

Cove Backup Billing Manager

Effective Date: March 3, 2026

1. Introduction

This Privacy Policy describes how Third Helix Technology Inc. ("Company," "we," "us") handles data in connection with the Cove Backup Billing Manager application ("Application"). The Application is an internal business tool used solely by the Company to automate invoice creation for managed backup services.

2. Application Purpose

The Application retrieves backup usage data from N-Able Cove Backup and creates invoices in Intuit QuickBooks Online. It is not a consumer-facing application and is used exclusively for the Company's internal billing operations.

3. Data We Collect and Process

The Application processes the following categories of business data:

Data TypeSourcePurpose

Customer business namesN-Able Cove Backup APIMatching customers to QuickBooks records

Backup device names and IDsN-Able Cove Backup APICalculating usage for billing

Storage usage amounts (GB)N-Able Cove Backup APIDetermining billable quantities

Subscription countsN-Able Cove Backup APIDetermining billable quantities

QuickBooks customer IDs and namesQuickBooks Online APICreating invoices for the correct customers

QuickBooks product/service item IDsQuickBooks Online APIAssociating line items on invoices

OAuth tokensIntuit OAuth 2.0Authenticating API requests to QuickBooks

4. How We Use Data

All data processed by the Application is used exclusively to:

  • Retrieve backup usage statistics for the Company's managed service customers

  • Calculate billing amounts based on configured pricing

  • Create invoices in the Company's QuickBooks Online account

  • Generate billing reports for the Company's internal review

5. Data Storage

The Application stores data locally on the Company's computers in configuration files and CSV exports. Specifically:

  • Configuration files — Customer name mappings, pricing rules, and API credentials are stored in local YAML files

  • Invoice exports — Generated invoices may be saved as CSV files locally

  • OAuth tokens — QuickBooks access and refresh tokens are stored in the local configuration file

No data is stored on external servers, cloud databases, or any infrastructure beyond the Company's own computers and the authorized third-party services (QuickBooks Online and N-Able Cove).

6. Data Sharing

The Application transmits data only to the following authorized third-party services:

  • Intuit QuickBooks Online — Invoice data (customer names, line item descriptions, quantities, amounts) is sent via the QuickBooks Online API to create invoices in the Company's QuickBooks account

  • N-Able Cove Backup — The Application authenticates with and retrieves data from the Cove Backup API

We do not sell, rent, trade, or otherwise disclose any data to any other third parties.

7. Data Retention

Local data files (configuration, exports, reports) are retained on the Company's computers for as long as needed for business operations. Data transmitted to QuickBooks Online is subject to Intuit's data retention policies.

8. Security

The Application uses the following security measures:

  • OAuth 2.0 for QuickBooks Online authentication (industry standard)

  • API credentials stored in local configuration files with access limited to authorized Company personnel

  • Sensitive configuration files excluded from version control via .gitignore

  • All API communication occurs over HTTPS/TLS encrypted connections

9. No Consumer Data

The Application does not collect, process, or store any personal information from consumers or the general public. All data pertains to business-to-business relationships between the Company and its managed service customers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Effective Date" at the top of this document.

11. Contact

For questions about this Privacy Policy, contact:
Third Helix Technology Inc.
Email: support@thirdhelix.com

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